Turn every enquiry into a booked viewing.
ChatGoose is the AI concierge that replies in seconds, qualifies the lead, matches them to the right property, and books the viewing — automatically, across web chat, email and WhatsApp.
One concierge — every channel and portal
Website chat Email 
WhatsApp A negotiator’s first hour, handled in seconds
The repetitive front-of-house work — done instantly, accurately, around the clock.
Replies in seconds
Every enquiry gets an instant, on-brand response — 24/7, weekends and evenings included. No lead waits until morning.
Qualifies automatically
Goose asks the right questions — budget, beds, area, move-in, pets — and captures it all before a viewing is ever booked.
Matches real stock
It searches your live portfolio, suggests the properties that actually fit, and shares the details that close the gap.
Books the viewing
Goose offers real availability from your negotiators’ calendars, books the slot, and sends the confirmation and invite.
Qualify, match, book — on autopilot
From first message to confirmed viewing, without your team lifting a finger.
Enquiry lands
A renter or buyer messages your website chat, emails the office, or WhatsApps your number. Goose picks it up instantly.
Goose qualifies & matches
It gathers requirements, searches your live property feed, and recommends the best-fit homes — answering questions along the way.
Viewing booked
Goose checks your negotiators’ availability, books the viewing, and confirms by email with a calendar invite. You just turn up.
Every channel, one tireless concierge
Whether a lead enquires through Rightmove or Zoopla, drops onto your website at midnight, emails the office, or messages your WhatsApp, it’s the same Goose — consistent, on-brand, and always on.
Website chat
A lightweight widget on your site. One script tag, your branding, live in minutes.
Point your enquiry inbox at ChatGoose. Goose replies in proper email format and keeps the thread moving.
Connect your WhatsApp Business number so leads can chat where they already are.
Plus instant replies to portal enquiries
Rightmove and Zoopla leads land in ChatGoose and get answered in seconds — speed-to-lead that wins the viewing.
Built for the way agents actually work
AI-led, human-checked
Goose handles the routine, then hands clean context to your team the moment a human is needed.
Plugs into your stock
Import from BLM, CSV or your portal feed — properties stay in sync and matches stay accurate.
Calendar sync
Google and Outlook two-way sync means viewings land on the right negotiator’s calendar, free/busy aware.
One shared inbox
Every conversation across every channel in one place, with assignment, presence and takeover built in.
Insights & auto-resolve
Conversations are summarised, classified and tidied automatically, so nothing slips and reporting is effortless.
UK-built & GDPR-ready
Built for UK estate and letting agents, with privacy and data handling baked in from day one.
What does ChatGoose actually do?
It’s an AI concierge that handles your property enquiries end to end — replying instantly, qualifying the lead, matching them to your available properties, and booking a viewing — across web chat, email and WhatsApp. Your team takes over whenever it matters.
Where do the property matches come from?
Your own stock. Import your portfolio from a BLM feed, a CSV, or your portal feed and Goose searches it live, so it only ever suggests properties you actually have.
Does it replace my team?
No — it removes the repetitive first-response and admin so your negotiators spend their time on viewings and deals. Goose hands over to a human with full context the moment a conversation needs one.
How long does setup take?
An afternoon. Drop the chat widget on your site, connect your inbox, import your properties, and connect a calendar. WhatsApp can be added once your number is connected.
Is it built for the UK?
Yes. ChatGoose is built specifically for UK estate and letting agents, with UK GDPR-compliant data handling.
Stop losing leads after hours.
ChatGoose replies in seconds, qualifies the enquiry, and books the viewing — day or night. Be set up in an afternoon.