From first message to booked viewing
ChatGoose runs the whole front-of-house journey automatically — and keeps your team in control the whole way through.
An enquiry lands
A renter or buyer reaches out — through your website chat, the office email inbox, or your WhatsApp Business number. Goose picks it up instantly, any time of day.
- Replies in seconds, 24/7
- Same concierge on every channel
- On-brand and professional
Goose qualifies the lead
It asks the right questions in a natural conversation — budget, bedrooms, area, move-in date, pets — and captures every detail, so nothing has to be asked twice.
- Structured qualification
- Captures requirements as it goes
- Answers questions along the way
It matches your real stock
Goose searches your live portfolio — imported from your BLM, CSV or portal feed — and recommends the properties that genuinely fit, sharing the details that move the lead forward.
- Only suggests in-stock properties
- Understands beds, budget, area, pets
- Falls back gracefully when nothing fits
A viewing gets booked
Goose checks your negotiators’ real availability, books the viewing into the right calendar, and sends the lead a confirmation email with a calendar invite. Reschedules and cancellations sync too.
- Google & Outlook calendar sync
- Confirmation email + calendar invite
- Free/busy aware, no double-bookings
Your team steps in when it matters
For anything sensitive or complex, Goose hands over to a person with a clean summary and full context — so your negotiators spend their time where it counts, not on first-response admin.
- Seamless human takeover
- Summarised context ready
- Everything logged in one inbox
Set up in an afternoon
Drop the widget on your site, connect your inbox, import your properties, and link a calendar. Add WhatsApp once your number’s connected. That’s it.
See it run on your own stock.
Get set up in an afternoon and watch ChatGoose qualify, match and book against your real properties.